What We Collect:

• ✓ Chat Messages — Your questions and our responses to provide better answers
• ✓ Documents — Passports, bank statements (only if you upload for premium features)
• ✓ Usage Data — Which features you use to improve the product
• ✓ What We DON'T Collect — We don't track you across websites or sell your data

Anonymous by Design:

• ✓ No accounts required for free tier
• ✓ 48-hour session expiry for anonymous sessions
• ✓ No email, phone, or personal info required for free features

How We Use Your Data:

• ✓ Answer your visa questions accurately
• ✓ Improve AI responses over time
• ✓ Send policy updates (opt-in only)
• ✓ Provide customer support

Data Security:

• 🔒 HTTPS encryption for all communications
• 🔐 AES-256 encryption for stored data
• 🏢 Industry-standard security practices and regular audits
• 👥 Limited team access, all access is logged
• ⏱️ Free tier sessions auto-expire after 48 hours

Third-Party Services:

• 🤖 Anthropic Claude — AI-powered responses
• ☁️ Render — Application hosting
• 📱 Twilio — WhatsApp messaging
• ✓ All vendors chosen for privacy-respecting practices

Your Rights (GDPR Compliant):

• ✓ Access — Request a copy of your data
• ✓ Deletion — Ask us to delete your data
• ✓ Correction — Update inaccurate information
• ✓ Portability — Export your data
• ✓ Opt-out — Unsubscribe from notifications